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Our team will work closely with you, from start to finish, ensuring your furniture set is installed safely and successfully, on time and with minimal disruption to your day to day business operations and home routine.
We reward our Retail Home Use Customers a 5 years warranty on our entire range of Solid Wood Furniture. The warranty covers and workmanship and final finish ; upholstery is not warranted as that solely depends on customer care.
Return of a product takes place with discretion of Woodpentry. You can use the made available on the website to request for a return.
Over the years, wear and tear can occur to your furniture, rather than replacing your furniture, Woodpentry would support you with refurbishing, re-upholstery, re-polishing on a chargeable basis.
A copy of the Invoice indicating the serial number will be required upon any warranty, repair or return claims. To get more detailed information on this topic please read our or and we will most certainly be prepared to answer your questions.